Minimum deposit and wager £15. Max bonus 50 free spins. Zero wagering requirement on free spins. For new players only. Full T&C’s apply
Jackpot.com UK Review 2025
Jackpot.com is an online casino and lottery site, offering UK players the chance to participate in lotteries from all over the world. The jackpots are waiting, with prizes many several million pounds. But is it the right site for you to join?
In my Jackpot.com review, I will take a closer look at what this site offers in terms of games, payment methods, bonuses and more. Keep reading to find out all the details!
About Jackpot.com UK
Jackpot.com first launched back in 2016 and is run by Lottomatrix Operations Limited, a company based in Malta that’s been around the iGaming block a few times.
Jackpot.com is fully licensed by the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA), two of the strictest regulators in the business. That means everything’s above board, and your details are kept secure.
What I like about Jackpot.com is how simple it is to get started. Whether you want to bet on the next EuroMillions draw, try your luck with a scratchcard, or spin the reels on a slot game, it’s all there and easy to access. No faffing about, just straight to the action.
Jackpot.com Welcome Bonus
New players signing up at Jackpot.com from this review can claim a welcome offer on their first deposit. The bonus works a bit differently than the traditional match bonuses most casinos offer. At Jackpot.com UK, you have to deposit and wager a minimum of £15 to claim your bonus, but the bonus you get is completely wager-free.
The welcome bonus to claim is 50 free spins on Bigger Bass Bonanza. And as these spins don’t come with any wagering requirements, you can withdraw any winnings from them right away.
Key Bonus Terms
- Max bonus: 50 free spins
- Minimum deposit: £15
- Jackpot.com promo code: Automatically applied
- Wagering requirements: 0
T&Cs Apply | 18+
Other Promotions
Since Jackpot.com is not set up and advertised as a “traditional online casino” but rather a lottery site, I find it really positive that new players are offered a welcome bonus. But apart from this initial offer, I can not seem to find any information regarding bonuses and promotions offered. There is no promotion page or bonus banners.
This makes it seem as though promotions are not in focus here, which might be a turn-off for some players. Nevertheless, they might be offered from time to time. In addition, there are some casino tournaments running for additional prizes. There are also subscription offers where you can get perks by choosing a lottery plan.
Game Selection
The Jackpot.com website is sorted into the following main game categories:
This means that the site combines lotteries with other casino games, acting as both a lottery site and an online casino. Nevertheless, lotteries are definitely in focus.
Lotteries
The main objective of Jackpot.com is to give users access to syndicates in the UK with the opportunity to bet on lotteries from all over the world. Available draws can all be found under “Lotteries”, where players can sort by the jackpot size or next draw times. The available lotteries include Mega Millions, Eurojackpot and Powerball.
For most of the lotteries, players can join syndicates. These are collections of lottery lines that you can buy shares in. Simply explained, the more shares you buy, the more you can win. The website has guides available for new players to learn more about how lotto betting works.
There is also a EuroMillions page where you can buy tickets directly or set up a subscription for automatic participation and discounts.
Multi-Draw and Subscriptions
Jackpot.com also lets you set up multi-draw bets. This option allows you to lock in your numbers for multiple draws in advance, so you don’t have to remember to buy tickets every week. You can choose how many draws you want to enter, with discounts often applied for longer commitments.
For those who like things even more streamlined, the subscription service makes it completely hands-off. You pick your numbers once, set the subscription, and you’re automatically entered into every draw. This way, you won’t miss a single shot at that big win, and you might even get a discount along the way.
Lottery Results and Payouts
One thing I like about Jackpot.com is how easy it is to check your results. The site updates the winning numbers right after each draw, and if you’ve won, you’ll get an email notification straight away. Smaller prizes are credited directly to your account, while bigger wins might require verification, but the process is smooth and well-explained.
If you’re betting on multiple lotteries, you can even check past results and winning numbers through the site’s results archive. It’s a handy way to keep track of your bets and see if your lucky numbers are coming up more often than you think.
Casino Games
In addition to lotteries from all over the world, players at Jackpot.com can also try their luck at popular casino games such as slots and scratchcards. There are also table games such as roulette and blackjack offered, both in virtual and live versions.
The selection of slots includes classic favourites such as Starburst and Big Bass Bonanza, thanks to top-notch game providers including NetEnt and Pragmatic Play. New games are also added to the selection every month to ensure there is always something fresh to play.
Deposit & Withdrawals
In order to join the fun at Jackpot.com, players will need to register an account and make a deposit. I was happy to find that there is a page dedicated to banking information, where it is quick and easy to see the accepted payment methods.
Deposit Methods
For deposits, there are plenty of options to choose from. This includes:
All deposits are processed instantly and free of charge.
Jackpot.com Withdrawal Time and Methods
When it comes to withdrawals, the options are far more limited. Currently, I can only see Visa, Mastercard, MuchBetter and bank transfer listed as accepted methods.
Withdrawals are also completed for free, but can take 1–3 days to process. Nevertheless, I like that the minimum withdrawal amount is only £5, instead of a standard £10 or £20.
Customer Support
I hope that my Jackpot.com review covers everything you need to know before signing up, but you might come across questions or challenges as you start playing. If that’s the case, you can contact the site’s customer service team via live chat, email, phone or Facebook Messenger.
It’s really great to see that there are so many contact options, but sadly, support is not offered around the clock. For live help via chat or phone, the opening hours are 10:00 to 22:00 GMT. Emails are generally replied to within 24 hours. There is also an FAQ page where you might find what you are looking for without the need to contact anybody.
Testing Customer Support
To see how Jackpot.com’s customer service measures up, I decided to test it myself. I started with the live chat, which was easy to find on the site. After a two-minute wait, I was connected with an agent.
First, I asked, “Are there any fees when withdrawing lottery winnings?” The agent responded quickly, explaining that Jackpot.com doesn’t charge any fees, but some payment providers might. I followed up with, “How do I set up a lottery subscription?” The agent walked me through the steps clearly and even shared a direct link to the page.
To test email support, I sent a question asking, “How long does it take for lottery winnings to be processed?” I got a reply within 12 hours, detailed and straight to the point.
Overall, the live chat was fast and helpful, while email support took a bit longer but delivered the info I needed.
Website and App
Jackpot.com has a sleek, user-friendly design that’s easy to navigate. The black-and-white colour scheme with touches of orange keeps things clean and straightforward. You can easily find your way around using the main menu, while the footer is packed with extra information if you want to dig deeper.
Jackpot.com App
If you prefer playing on your mobile, you’ve got options. Jackpot.com has a dedicated app available for both Android and iOS users. You can download it straight from the Google Play Store or the App Store, making it quick and easy to access your favourite lotteries and games on the go.
The app lets you order official lottery tickets for major draws like Mega Millions, Powerball, and Cash4Life. You’ll also get automatic alerts if you win, along with easy access to past results and the option to manage your numbers directly from your mobile.
For those who don’t want to download the app, the mobile browser version is just as smooth. It adapts perfectly to any screen size, with all the same features you’d expect from the desktop site.
Player Reviews and Opinions
To get a better understanding of Jackpot.com, I took a look at what players are saying. Overall, the feedback is mostly positive, with many appreciating the platform’s ease of use and quick payouts. Of course, there are some areas for improvement, but nothing that seems to overshadow the good bits. Here’s a breakdown of the key points:
👍 What Players Like
- Timely Payouts: Many players report quick and hassle-free withdrawals.
- User-Friendly Interface: The clean design makes it easy to navigate.
- Diverse Lottery Options: A wide range of international lotteries are available, including Mega Millions and Eurojackpot.
- Mobile Accessibility: The mobile app for Android and iOS is smooth and easy to use.
👎 What Players Dislike
- Customer Support Delays: Some players mention slower response times during weekends.
- Occasional Glitches: A few users have experienced minor technical hiccups.
- Verification Process: Some players feel the ID verification process could be faster.
Recap
- Welcome bonus: 50 wager-free spins
- Established: 2016
- License: UK Gambling Commission
- FAQ: Yes
- Live chat: Yes
- Support email: contact@jackpot.com
- Support phone: +44 1515414507
My Verdict of Jackpot.com UK
Jackpot.com stands out as a unique option for lottery betting, especially with its focus on syndicates. It’s not something you see every day, and it gives you a real chance to join bigger draws with less risk. I like how straightforward the platform is, not just for lottery bets, but also for scratchcards and slots.
While I would have liked to see more ongoing promotions, the welcome bonus available through this review is a solid start. The £15 wagering requirement is fair, and the fact that the free spins are completely wager-free is a nice touch.
If you’re after big jackpots and easy access to international lotteries, Jackpot.com is definitely worth a look.
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