#AD New customers only. Min deposit £10, wagering 40x, max bet £5 with bonus funds. Max bonus £100. No max cash out on deposit offers. Welcome bonus excluded for players depositing with Skrill or Neteller. Cashback is cash with no restriction. +18, Please gamble responsibly. GambleAware.org. Full T&C’s apply.
Pub Casino
Pub Casino is a new online casino and sportsbook, launched by L&L Europe in January 2023. The casino is fully licensed by the UKGC and aims to offer a true “pub experience” to its players. But is this 9th brand from L&L one worth checking out? Keep reading my in-depth Pub Casino review to find out.
Pub Casino Welcome Offer
As a new casino, Pub has to offer new players an incentive for signing up. This is done through their welcome bonus, which is a standard L&L deal. Just like sister sites All British Casino and Hyper, the casino offers a 100% up to £100 bonus.
It’s not the most lucrative deal out there, partly because it does not include any free spins, but it’s still a nice welcome. The terms are also reasonably fair, with a low minimum deposit of only £10 and a 40x wagering requirement.
Significant Bonus Terms
- Max bonus: £100
- Minimum deposit: £10
- Pub Casino bonus code: None needed
- Wagering requirements: 40x bonus
T&Cs Apply | 18+
Cashback and Other Promotions
While the welcome bonus is not the biggest one out there, Pub Casino is sure to spoil players with lucrative perks. One of the biggest pros about brands from L&L Europe is that a wager-free 10% cashback is offered on all losses. The cashback can be activated 24 hours after the first completed deposit and claimed if the player’s balance is below £10.
Other than the welcome bonus and cashback, there is not a lot of information available about ongoing promotions at Pub Casino. Nevertheless, I expect that players can take part in fun competitions and claim bonuses from time to time. As an example, a “Spinomenal tournament” is ongoing at the time of writing this review.
How to Get Started at Pub Casino
Getting started at Pub Casino is quick and straightforward, whether you’re on desktop or browsing from your mobile. Follow these steps to create your account and claim the welcome bonus:
- Click the registration link
Head straight to Pub Casino via this link. It’ll take you directly to the homepage where you can start the sign-up process. - Tap the ‘Register’ button
You’ll find the Register button clearly displayed on the homepage. Tap it to open the short registration form. - Fill in your details
Enter your name, email address, date of birth, and other required information. Make sure the details match your ID document to avoid any issues later. - Set up your account
Choose a secure password and confirm your preferences. You might also need to agree to the terms and conditions at this stage. - Make your first deposit
Once your account is ready, head to the cashier to make a deposit. A wide range of payment options is available, and your first deposit will trigger the welcome bonus automatically, no bonus code required. - Play on any device
Pub Casino works smoothly on both desktop and mobile, so you can jump into the action from your smartphone or tablet without needing an app.
Once you’re signed up, you can explore everything Pub Casino has to offer: from its range of slots and table games to exclusive promotions and features.
Game Selection
Even though it is new, Pub Casino offers an impressive game selection with hundreds of titles. The games come from reputable providers such as Microgaming, Play’n GO and Pragmatic Play, and it is easy to filter by a specific provider if needed. There is also a search bar available, in case you would like to search for a specific game title.
The games are sorted into categories such as slots, table games, live casino and Slingo. Slots make up a majority of the lobby, but there is also a decent selection of table games in virtual and live versions. The Slingo category also has a lot of games to choose from and is something that many casinos don’t offer.
Sportsbook
In addition to an extensive selection of high-quality casino games, Pub Casino has ensured a complete gaming experience by offering sports betting too. In Pub Casino Sports, you can place bets on sports such as football, cricket, golf, tennis and e-sports.
The sportsbook has a modern design that is easy to navigate. There are different categories and filters available, as well as a search bar, making it easy to find what you are looking for. Bets can be placed in advance or live as a game is ongoing, with lots of markets to choose from.
Deposit & Withdrawals
Accepted payment methods at Pub Casino include Mastercard, Visa, Trustly, Skrill, Apple Pay and Paysafecard. In other words, there are a lot of options to choose from, and most of them can be used for both deposits and withdrawals. There is a page dedicated to information about payments, where you can learn more about each method.
While there is quite a lot of information available, processing times are not specified. Deposits are expected to be processed instantly, no matter which payment method you go for, but for withdrawals, it might take a few days for the funds to reach your account.
Customer Support
Even though the casino is as relaxed and fun as a pub, the team behind the concept mean serious business. They are not hanging out at the pub all day, but are instead ready to help players with any questions or issues that arise. Customer support is available 24/7 and can be reached through different channels.
First of all, there is a live chat available once you are logged in to your account. Clicking on the button at the top of the page will activate this and put you in contact with one of the agents. Should you prefer to communicate via phone, you can call +44-3300272770. There is also email support and a contact form.
Test of Pub Casino’s Customer Support
To see how the support team handles questions, I used the live chat late in the evening. I asked if a bonus code was needed to claim the welcome offer. Within a minute, an agent replied, confirming it was automatic with the first deposit. I also asked if the bonus worked on mobile, which they confirmed.
Later, I sent a question through the contact form about withdrawal times and got a helpful reply by email the next morning.
Support was quick, clear, and easy to deal with.
User Opinions and Reviews
Player feedback on Pub Casino is generally positive, with many praising its smooth gameplay and efficient withdrawals. However, some users have pointed out areas that could be improved.
What Players Like
- Fast Withdrawals: Several users have reported quick payout times, with some withdrawals processed within 48 hours after verification.
- Helpful Customer Support: Players have highlighted positive interactions with the support team, mentioning fast responses and professional assistance.
- Game Selection: Many appreciate the variety of games, especially the strong selection of slots and live dealer options.
Common Complaints
- Clumsy Navigation: According to Bojoko’s review, the casino’s navigation could be improved, as it currently feels somewhat clumsy, especially on desktop devices.
- Verification Delays: Some users have experienced slow verification processes, requiring additional documents before withdrawals could be approved.
Mobile Casino and Website
The concept of Pub Casino is obvious already from the name, and the theme is well executed. The graphics are cool, and the website has a clean and modern design. If we ignore the slightly strange desktop version, it works really well on mobile devices. This means that you can play on the go without any problem, as the casino adapts to the screen size and system.
There isn’t a dedicated Pub casino app, simply because this is not needed, thanks to the mobile-friendly website.
Player Safety
Player safety is one of the most important things I look at when reviewing a casino. It’s not just about how secure your money is, but also whether the casino takes responsibility for its players seriously. A good licence, strong data protection, and access to gambling support all matter.
Licensing
As I mentioned earlier, Pub Casino operates under a licence from the UK Gambling Commission. This is one of the strictest regulators in the industry, which means the casino is required to follow high standards when it comes to fairness, player protection, and responsible gambling.
Encryption and Data Security
The site uses SSL encryption to keep all personal and financial data safe. Whether you’re making a deposit, verifying your ID, or simply browsing the site, you can expect your information to be protected. Payment systems are secure, and the casino follows clear policies for handling user data.
Responsible Gambling
Pub Casino also includes a full range of responsible gambling tools. You can set deposit limits, reality checks, or even self-exclude if needed. There’s also clear information on where to get help if gambling becomes a problem. Learn more about Responsible Gambling.
Recap
Before I wrap up and pass my verdict, here’s a recap of the key details about Pub Casino.
- Welcome bonus: Up to £100
- Established: 2023
- License: UK Gambling Commission, Malta Gaming Authority
- FAQ: Yes
- Live chat: Yes
- Support email: support@pubcasino.co.uk
- Support phone: +44-3300272770
My Verdict
Pub Casino might be newly launched, but you wouldn’t be able to tell this based on the quality delivered. The selection of games and payment methods is impressive, and the website has a cool design with the pub theme well executed. The welcome bonus is fair, and once that is played through, you can look forward to cashback and other promotions.
Overall, I’m impressed and ready to visit the pub!
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