pelaa casino bonus

Pelaa Casino Review 2019

5 star review

Pelaa Online Casino wants to give players their most powerful online casino experience through the best games and safe & quick payments. The userfriendly casino was launched in 2018. With UK, Swedish and Maltese licenses, this casino seem to have everything in the clear. Time to Pelaa? Let’s find out!

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Pro’s & Cons

✔️ Live chat, support phone, support email and FAQ
✔️ Popular game titles and developers, including NetEnt and Microgaming favourites
✔️ UK, Sweden and Malta license

❌ Not possible to play games for free/in demo mode
❌ Not possible to access live chat or games without logging in

Pelaa Casino Bonus

Pelaa has bonuses on offer for players new as old (and loyal) alike. From the menu found on the left-hand side of the casino, players can easily browse the welcome bonus, other promotions, and the VIP-club. The welcome bonus is a one-time offer for new players, while other offers include weekly free spins and Wonderful weekend-bonuses. For the most loyal players, a VIP experience is available with exclusive perks.

Pelaa Free Spins

Immediately when opening Pelaa casino, players will see that free spins are available for new sign-ups. In the welcome bonus, players will get to enjoy 150 free spins on Gonzo’s Quest. The first 15 will be credited once a qualifying deposit has been completed (minimum £10), and for the next 9 days, 15 more will be credited each morning. 

After signing up to the casino and finishing the welcome bonus, the fun is far from over! At Pelaa casino free spins are credited each Tuesday on selected games. Players must simply deposit and play through minimum £10 between Monday and Friday, and the following Tuesday, Pelaa will credit the free spins.

Game Selection

When it comes to casino games, Pelaa casino has a lot on offer with over 1300 games. Here players can enjoy a wide variety of classic slots, video slots and popular jackpot slots, with titles including Starburst, Vikings Go Berzerk, Book of Dead and Mega Moolah. For all jackpot slots (which players can easily filter by if they fancy a big jackpot), players can see the current jackpot waiting to be won. The slot games are delivered by developers including NetEnt, Microgaming and Red Tiger Gaming.

pelaa game selection

Card & Table Games

For players more interested in card- and table games, there is an impressive selection of blackjack, roulette, Casino Hold’em and more. The games are available in both machine-generated and live versions. The live casino has some of the best titles from Evolution Gaming and NetEnt, with live croupiers ready to greet players with a smile. For all games, players will have to be logged in in order to try them (no free demo versions available).

Game Categorisation

The game selection is neatly categorised under the four main sections “Hot games”, “Slots & Jackpots”, “Live casino” and “Casino games”. These sections again have several sub-sections so that players can easily find exactly what they are on the hunt for. One drawback is that it is not possible to filter games by the game developer. There is a search function available to search for specific titles, but it is not the easiest to spot in the menu bar on top of the page.

Pelaa Casino Deposit & Withdrawal 

Pelaa casino has set a goal to ensure a fun gaming experience alongside quick and safe payments. The casino has partnered with big names for deposits and withdrawals to get the latter point fulfilled. Payment methods available include Visa, Mastercard, Paysafecard, Skrill, Neteller and Trustly. 

All deposits are processed instantly, are free from any fees, and have a minimum transaction amount of £10. The maximum deposit amount differs from £30 (Boku) to £5000. When it comes to withdrawals, e-wallets are processed instantly (but will require approval), while credit and debit card withdrawals are processed within 1-3 working days. Here the minimum amount is £10 and maximum £1900 for all payment methods available.

While Pelaa aims to have withdrawals processed quickly and smooth, there are some complaints from players not having received their payout. In order to get the withdrawal processed, players will also have to submit necessary documentation such as a utility bill, card copy, selfie etc.

List of Pelaa Payment Methods

Customer Service

If anything is unclear or any questions arise while playing at Pelaa casino, players can get help by locating the question mark at the top-right corner. Clicking here will open a pop-up with several options: an FAQ section where players can search for or browse through questions and a “contact us” tab with two phone numbers and two email addresses. There is also a specific option for “forgot password” and a link to the “rules” (privacy policy and terms & conditions).

In addition to contact via email and phone, there is also a live chat option available. The live chat is located on the bottom-left corner. However, it is only available for users who are logged in. There is no clear information on the website regarding opening hours and response time on their customer service. 

Key Info

  • Casino: Pelaa
  • Website: https://www.pelaa.com/en-gb/
  • Welcome bonus: 150 Free Spins, £100 Bonus
  • Established: 2018
  • License: UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority
  • FAQ: Yes
  • Live chat: Yes
  • Support email: [email protected]
  • Support phone: 08000294558

Pelaa Casino – The Verdict

To conclude, Pelaa is a user-friendly casino with almost everything in place. The game selection is good with over 1300 titles from some of the leading game developers in iGaming, including Microgaming, NetEnt and Evolution Gaming. The customer service is available on several platforms and there is also a good FAQ-option available. There are a lot of payment methods to choose from and withdrawals seem to be handled quickly, though some players have complained. Some features are not available to test before logging in – including live chat and games – and there is currently no Pelaa no deposit bonus available. 

A great UK casino for players interested in classic casino games, jackpot slots and free spins. Sign up and try it out!

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Pelaa Casino FAQ

Is Pelaa Casino safe?

Yes! Pela casino is a fully licensed casino and is safe for all players to enjoy. All the data that is collected from your browser is protected via encryption technology.

Can I play at Peela Casino for free?

No, Pelaa Casino does currently not offer free versions of games. In order to play at the casino, players will have to create an account and make a deposit.

How can I contact Pelaa Casino?

It is possible to contact Pelaa Casino via live chat, support phone (08000294558) and support email ([email protected]). The casino also has an extensive FAQ-section. 

How can I get a Pelaa Casino Welcome Bonus?

New players who sign up and make a deposit of minimum £10 are eligible for the Pelaa Casino Welcome Offer of 150 Free Spins and a 100% match bonus up to £100. Please note that deposits made via the e-wallets Neteller or Skrill are not eligible for the bonus. 

Which payment methods does Pelaa Casino accept for deposits and withdrawals?

Pelaa Casino accepts Visa, Mastercard, Neteller, Skrill, Trustly and other normal payment methods for deposits and withdrawals. 

Can I play Pelaa Casino on mobile?

Yes, Pelaa Mobile Casino is available on all devices, so that players can play on the go.