Pelaa Casino Review 2021

28 ratings

Bonus

150 Free Spins + £100 Bonus

Free spins

150 Free Spins!

Overview

License: UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority
Support: Live Chat, Email and Support Phone
Game Selection: Over 1300 Games Available
Bonuses: Weekly free spins and top-ups

Pelaa Online Casino wants to give players their most powerful online casino experience through the best games and safe & quick payments. This user-friendly casino was launched in 2018. With licenses from the UK, Sweden and Malta, this casino seems to have it all in the clear. With the motto ‘Time to Pelaa’, this casino is ready for you!

Time to Pelaa? Read our Pelaa Casino Review to find out!

Pros / Cons

✔️ Support phone, support email, Live Chat and FAQ
✔️ Popular game titles and developers, including NetEnt and Microgaming favourites
✔️ UK, Sweden and Malta license

❌ Not possible to play games for free/in demo mode

Pelaa Casino Bonus

Pelaa has bonuses on offer for players new as seasoned alike. From the menu found on the left-hand side of the casino, players can easily browse the welcome bonus, other promotions, and the VIP-club.

Welcome Bonus

It all starts with the welcome bonus. At Pelaa casino, the welcome bonus for UK players is actually two different bonuses; one casino bonus and one specifically for live casino. Pick your preferred bonus to get playing with some extra money and free spins!

The casino welcome offer gives a nice start at the casino with 100% up to £100 + 150 free spins. As long as you deposit a minimum of £10 and choose the bonus from the drop-down menu, you’ll enjoy this treat of a welcome. No bonus code is required.

If you prefer playing live casino games, though, there’s another welcome offer available specifically with players like you in mind. The live casino bonus gives 100% up to £100 too. This bonus has to be used exclusively on live casino games, like live Roulette and live Blackjack.

Casino Welcome Bonus: 100% up to £100 + 150 free spins on Gonzo’s Quest
Live Casino Welcome Bonus: 100% up to £100

Promotions and VIP club

Once the welcome bonus is played through, you can look forward to weekly promotions. These include Free Spins Treasures and Wonderful Weekend bonuses. Also, keep an eye out for special promotions related to celebrations and new releases!

For the most loyal players, a VIP experience is available with exclusive perks. If you are a frequent player at Pelaa, you might get invited to the VIP club. If you wish, you can also contact customer service to be considered. Perks in the VIP club include an account manager, personalised presents and withdrawal plan, and a monthly prize draw.

Pelaa Free Spins

Immediately when opening Pelaa casino, players will see that free spins are available for new sign-ups. In the casino welcome bonus, players will get to enjoy 150 free spins on Gonzo’s Quest. The first 15 will be credited once a qualifying deposit has been completed (minimum £10), and for the next 9 days, 15 more will be credited each morning.

After signing up to the casino and finishing the welcome bonus, the fun is far from over! At Pelaa casino free spins are given every week on selected games. Players must simply deposit and play through a minimum of £10 between Monday and Friday, and the following Tuesday, Pelaa will credit the free spins.

Game Selection

When it comes to casino games, Pelaa casino has a lot on offer with over 1300 games. Here players can enjoy a wide variety of classic slots, video slots and popular jackpot slots, with titles including Starburst, Vikings Go Berzerk, Book of Dead and Mega Moolah.

For all jackpot slots (which you can easily filter by if you fancy a big jackpot), players can see the current jackpot waiting to be won. The slot games are delivered by top-quality developers including NetEnt, Microgaming and Red Tiger Gaming.

Card & Table Games

For players more interested in card and table games, there is an impressive selection of blackjack, roulette, Casino Hold’em and more. The games are available in both machine-generated and live versions.

The Pelaa live casino has some of the best titles from Evolution Gaming and NetEnt, with live croupiers ready to greet players with a smile. You’ll find a mix of classic games and exciting titles such as Deal or No Deal and Lightning Dice. And remember! If you love casino games, you can opt-in for the live casino welcome bonus.

Game Categorisation

The game selection is neatly categorised under the five main sections “Hot games”, “Slots & Jackpots”, “Live casino”, “Casino games” and “Game Providers”. These sections again have several sub-sections so that players can easily find exactly what they are looking for.

There is also a search function available to search for specific titles. This will appear at the left-hand top of the screen no matter which page you’ll find yourself browsing. In other words: the casino games are never far away!

Under the first category, Hot games, you’ll find a tab specific for “New games”. This section gets updated on a weekly basis with the freshest casino games available. Currently, some new titles include exclusive early access to the slot Vault of Fortune.

More on the concept of Pelaa Casino

Curious to know what does Pelaa mean? It is actually Finnish for “playing”, which fits the casino very well. Here it is all about fun and games, with “time to play” as the translated slogan. The concept of this casino is easy: lots of games available for lots of playing!

Even though there isn’t much of a clear theme on this casino, the Finnish name is definitely part of the branding. The blue and white colour scheme is taken from the Finnish flag. Also the characters you’ll meet at the casino have a Scandinavian and Viking feel, with mountains in the background.

Pelaa Casino Deposit & Withdrawal

Pelaa has set a goal to ensure a fun gaming experience alongside quick and safe payments. The casino has partnered with big names for deposits and withdrawals to get the latter point fulfilled. Payment methods available for UK players include Visa, Paysafecard, Skrill, Neteller and Trustly.

Please note: Due to the Gambling Commission’s ban on credit cards as payment methods for online gambling, credit cards are no longer accepted as a payment method for UK players.

Depositing Funds at Pelaa casino

All deposits are processed instantly, are free from any fees, and have a minimum transaction amount of £10. The maximum deposit amount differs from £30 (Boku) to £5000. When making your first deposit, make sure to read the bonus terms and conditions to benefit from the welcome bonus.

Withdrawing Funds at Pelaa casino

When it comes to withdrawals, e-wallets are processed instantly (but will require approval). Debit card withdrawals are processed within 1-3 working days. Here the minimum amount is £10 and a maximum of £1900 for all payment methods available.

While Pelaa aims to have withdrawals processed quickly and smooth, there are some complaints from players not having received their payout. In order to get the withdrawal processed, players will have to submit necessary documentation such as a utility bill, card copy, selfie etc. To avoid any unnecessary waiting, we recommend you do this sooner rather than later.

Customer Service

If anything is unclear or any questions arise while playing at Pelaa casino, players can get help by locating the question mark at the top-right corner of the screen. Clicking here will open a pop-up with several options: an FAQ section where players can search for or browse through questions and a “contact us” tab with two phone numbers and two email addresses.

There is also a specific option for “forgot password” and a link to the “rules” (privacy policy and terms & conditions). At the bottom of this Pelaa casino review, we’ve also listed the most common questions in our Pelaa casino FAQ.

In addition to contact via email and phone, there is also a live chat option available. The live chat is located in the bottom-left corner. However, it is only available for users who are logged in. There is no clear information on the website regarding opening hours and response time on their customer service.

Key Info

Casino: Pelaa
Website: https://www.pelaa.com/en-gb/
Welcome bonus: 150 Free Spins, £100 Bonus
Established: 2018
License: UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority
FAQ: Yes
Live chat: Yes
Support email: support@pelaa.com
Support phone: 08000294558
Kabono Rating: ★★★★★

Pelaa Casino – The Verdict

To conclude our Pelaa Casino Review, we got to say Pelaa is a user-friendly casino with almost everything in place. The game selection is good with over 1300 titles from some of the leading game developers in iGaming, including Microgaming, NetEnt and Evolution Gaming.

The customer service is available on several platforms and there is also a good FAQ-option available. There are a lot of payment methods to choose from and withdrawals seem to be handled quickly. Some features are not available to test before logging in – including live chat and games – and there is currently no Pelaa no deposit bonus available. But the welcome bonus(es) is very attractive and new games added frequently. All in all, a good choice!

5 out of 5 stars here from Kabono. A great UK casino for players interested in classic casino games, jackpot slots and free spins. Sign up and try it out!

Pelaa Casino FAQ

★ Is Pelaa Casino Safe?

Yes! Pela casino is a fully licensed casino and is safe for all players to enjoy. All the data that is collected from your browser is protected by encryption technology.

★ Can I Play at Peela Casino for Free?

No, Pelaa Casino does currently not offer free versions of games. In order to play at the casino, players will have to create an account and make a deposit.

★ How can I Contact Pelaa Casino?

It is possible to contact Pelaa Casino via live chat, support phone (08000294558) and support email (support@pelaa.com). The casino also has an extensive FAQ-section.

★ How can I get a Pelaa Casino Welcome Bonus?

New players who sign up and make a deposit of a minimum of £10 are eligible for the Pelaa Casino Welcome Offer of 150 Free Spins and a 100% match bonus up to £100. Please note that deposits made via the e-wallets Neteller or Skrill are not eligible for the bonus.

★ Which Payment Methods does Pelaa Casino Accept for Deposits and Withdrawals?

Pelaa Casino accepts Visa, Neteller, Skrill, Trustly and other normal payment methods for deposits and withdrawals.

★ Can I Play Pelaa Casino on Mobile?

Yes, Pelaa Mobile Casino is available on all devices, so that players can play on the go.

★ Is it Pela or Pelaa?

The actual name of the casino is “Pelaa Casino”. The word is Finnish, and means “playing”. There you have it!

About
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Robert Cohen

Editor in Chief at Kabono

Robert is the Editor in Chief at Kabono.com. He has been working with online casinos for more than 10 years and has tested hundreds of different operators. Robert believes that gambling can and should be a fun activity, and is a strong promoter of responsible gambling. Read our interview with Robert Cohen here.